Counselling services for students and employees
The following service centres are available to KL students and staff in the event of problems and conflicts.
Psychological counselling for students and staff
Support for all problematic life situations
In cooperation with the organisation "Hilfswerk", a counsellor is available every 14 days. This service is anonymous and confidential. An experienced psychologist from the relief organisation team offers support in all stressful life situations. Consultations can be conducted in German or English. No advance registration is required.
Personal counselling on site at Hilfswerk Krems (Kasernstraße 16/ Stiege 2/ Top 21 – just a few minutes from the KL) is particularly desirable, but can also be provided by telephone if necessary.
The psychologists can be reached at the following email addresses:
Norbert Scheibenpflug: Norbert.Scheibenpflug@noe.hilfswerk.at
Lena-Maria Gleitsmann: Lena-Maria.Gleitsmann@noe.hilfswerk.at
The psychologists can be reached by telephone on 0676 / 87 87 44 329 during the times indicated.
The current dates are published on the Open Campus website at https://opencampus.kl.ac.at/de/counselling and will also be announced in the KL newsletter.
Contact point for equal treatment issues for employees and students
When experiencing discrimination due to diversity
The KL has a contact point for equal opportunities issues to intervene in cases of discrimination. It cooperates with the Commission for Gender Equality and the Advancement of Women and is assigned to it. They report to this committee (anonymised) on concerns that have been brought to them in order to initiate structural improvements.
The members of the contact point are contact persons for discrimination issues, i.e. if you have experienced or are experiencing discrimination at KL due to your gender identity or affiliation, sexual orientation, origin, religion or ideology or have observed such discrimination from others in your KL environment. The members of the contact centre provide advice and support in such problem situations with the utmost discretion and confidentiality. Depending on the wishes of those affected, they can also become active within the institution. They make suggestions on how to resolve situations and can also suggest measures at a structural level. You can contact the members of the contact centre directly by email or telephone.
Members
- Mag. Dr. Ingrid Metzler
- OÄ Clin. Ass. Prof. Dr. Birgit Pfaller-Eiwegger MSc
- Bernhard Zdársky PhD
Contact
Representative for denominational equality issues
- Univ.-Prof.in Dr.in habil. Patrizia Giampieri-Deutsch
patrizia.giampieri-deutsch@kl.ac.at
Women and Equality Officer at the KL
The KL Women and Equality Officer is committed to the sustainable promotion of equality and diversity at our university. She advises and supports the university committees in all matters relating to the advancement of women and equal opportunities.
All staff and students are welcome to contact the Women and Equality Officer directly with their ideas and suggestions for promoting equality. Together we develop measures to create a fair and inclusive environment for everyone at KL.
KL Women and Equality Officer: Afitap Derya Köprülü-Rössl PhD
Contact: afitap.koepruelue@kl.ac.at
Ombudsperson's office for students
In larger organisational and institutional structures, complaints management requires low-threshold and non-hierarchical approaches as well as impartial, confidential and mediating action. These include ombudsman offices, which mediate and resolve problems for groups of people or processes.
Our university has therefore also decided to set up an Ombuds Office for Students and implement an ombudsperson. The Ombuds Office is responsible for applicants, students and graduates of Karl Landsteiner University. The ombudsperson advises and intervenes in the event of problems with university procedures and processes or social problems that have their origin there.
The function of ombudsperson is held by Nina Kirchmayer, MSc, BA . Students' concerns can best be submitted by email to ombudsstelle@kl.ac.at. There is also a post box in the administration building for written contact (P.O. Box 23 Ombuds Office).
Disability and Inclusion Officer for students and staff at KL
Equal opportunities for students and staff with disabilities, impairments and/or chronic illnesses is an important concern for KL. KL endeavours to find practical, innovative and individual solutions for special requirements.
Many obstacles can be overcome with timely preparation, appropriate aids and some special regulations. The Disability and Inclusion Officer supports students and staff with disabilities, impairments and/or chronic illnesses in finding the best possible conditions at KL to enable them to study/work successfully.
Eva-Maria Gruber holds the position of Disability and Inclusion Officer, which is organisationally located in the Rector's Office. Concerns can be submitted by email to evamaria.gruber@kl.ac.at.