(c) KL/M.Liebert
Many questions and problems can arise during your studies. Various offices support students at KL with information and counselling services on their way through their studies.
Study Services
Study Services at KL offers information and individual guidance to clarify needs and interests in study and work matters. They are happy to assess individual possibilities and restrictions, to develop personal career goals, and will identify conflicts of orientation and decision. Furthermore, study services offer support in all questions concerning programme change or dropout.
The Team of Study Services is happy to answer all questions concerning study programmes on the phone or via e-mail, and is there for you personally on the ground floor of the X wing during opening hours.
For counselling at our university, we ask you to make an appointment in advance so that we can take sufficient time for you.
| Monday | 9:00 am - 1:00 pm |
| Tuesday | 11:00 am - 3:00 pm |
| Wednesday | 9:00 am - 1:00 pm |
| Thursday | 11:00 am - 3:00 pm |
| Friday | 9:00 am - 1:00 pm |
| Saturday, Sunday | closed |
Psychological Advice for Students
Primary tabs a cooperation with the Hilfswerk Krems offers free initial psychological advice for KL students directly at Karl Landsteiner University.
A cooperation with the Hilfswerk Krems offers free initial psychological advice for KL students directly at Karl Landsteiner University. This service is absolutely anonymous and confidential! The experienced team offers advice on all difficult circumstances from anxieties, home sickness, depression, exam anxiety, eating disorders, violence to difficulties in housing,...
The consultations are offered in German or English and take place alternately on site or as telephone consultations. No appointment needed!
Note: Any student affected by discrimination can contact the Equal Opportunities Service.
+43 2732 720 90 234
+43 2732 720 90 5234
ingrid.brunner@kl.ac.at
The causes of psychological stress are manifold. In addition to Psychological Advice of KL, there are other services you can contact in an emergency.
ÖH-Helpline: Helpline | Österreichische Hochschüler_innenschaft
"ÖH-Helpline" in cooperation with the Association for Psychotherapy.
Counsultation hours: Monday: 15:00-18:00, Wednesday: 16:00-18:00, Thursday: 16:00-18:00.
Tel.: 01/585 33 33
Psychotherapy Helpline: Psychotherapie Helpline | WLP
Free crisis talks. Psychotherapists support the population with psychological stress during the corona crisis.
Tel: 0720/12 00 12
Telephone consultation: www.telefonseelsorge.at
Telephone, e-mail and chat consultation for people in difficult life situations or times of crisis, daily 0 to 24 hrs.
Tel.: 142
NÖ Crisis Telephone: Krisentelefon - Land Niederösterreich
Psychosocial consultation for people in difficult life situations, daily 0 to 24 hrs.
Tel.: 0800/20 20 16
VOR ORT HILFE: Crisis Intervention Center Vienna: www.kriseninterventionszentrum.at
Outpatient clinic for coping with acute psychosocial crises. Telephone, personal or e-mail consultation, Monday through Friday 10 a.m. to 5 p.m.
Tel.: 01/4069595
Ombuds Office for Students
In larger organisational and institutional structures, as KL University has become, there is a need for low-threshold and non-hierarchical approaches to solving problems as well as impartial, confidential and mediating action with regard to complaint management. These are, for example, ombudsman's offices that take care of mediating and resolving problems for groups of people or processes.
Therefore, our university has also decided to establish an ombuds office for students and to implement an ombudsperson. The target groups are applicants, students and graduates of Karl Landsteiner University.The function of the ombudsperson will be taken over by Dr. Brigitte Schigl as of 2 May 2022. Students' concerns can best be submitted by e-mail to ombudsstelle@kl.ac.at. Personal counselling is also possible by appointment.
