Karl Landsteiner University of Health Sciences is committed to enshrining the notion of quality in all of its objectives, and bringing the concept to life at all organisation levels. This means that the university sees itself as a thinking, goal-driven organisation, defines this fundamental perception in specific terms, and transmits it in a manner that is transparent and clear for all employees, students, teaching staff and key stakeholders.
Enhancing quality in research, teaching and services is a specific priority for all those involved in these activities. Lively discussion of objectives, approaches and methods of implementation is just as important as regular review and assessment of results.
Karl Landsteiner University has implemented a process-based quality management system that supports the organisation’s continuous development and promotes transparency by linking the definition of employees’ duties and unique competences with the determination of responsibilities.
Participative and collaborative definition of quality targets and a comprehensive evaluation procedure encompassing all parts of the university allow for structured, appropriate adaptations and fine-tuning in line with available capabilities. The requisite coordination processes take the form of interaction between the committees responsible, in combination with wide-ranging informal contact. The university’s administration assumes overall responsibility, promotes adoption of a culture of quality at all levels of the organisation, and continuously aligns its implementation strategies with social objectives and the university’s mission.